Refund & Return Policy – Herbheez
Customer satisfaction is important to us.
Return Conditions
A return or replacement is accepted only if:
- The product is damaged or incorrect
- You inform us within 24 hours of delivery
- The product is unused and unopened
Non-Returnable Items
- Opened or used products
- Products damaged due to misuse
Refund Process
- Approved refunds or replacements are processed within 7 working days
- Refunds are handled via replacement or cash adjustment
Contact for Returns
📞 Phone: 01604-939479
📧 Email: support@herbheez.store
Herbheez reserves the right to refuse invalid return requests.